|  i-Track.NET
Link to www.i-Track.NET
website.
Need to keep track of jobs, issues, projects, quotes, tasks, time/costs,
to-dos and clients?
i-Track.NET is a powerful but simple to use online solution for
organisations, departments and individuals with potential uses
including ...
- 
Internal / external helpdesk
- Field service management
- Project management
- Issue / bug tracking
- Quote / sales tracking
- RMA tracking
- Health and Safety Incident
tracking
- Quote / sales tracking
- Loan Brokers [workflow tracking]
Product features ::
Tasks
/ Activities
- list views with "user" and "status" filters
and sortable column headers
- title
- category
- priority
- description
- assignee / owner
- user definable status'
- optionally linked to a project and/or a contact
- optional start and due dates
- optional user-defined reference
- amount (time or $)
Projects
/ Issues
- consolidate multiple tasks under a project / issue header
- up to 3 optionally linked separate categories per Project.
Eg: hardware, printer, driver.
- create new "projects" based on a "template"
or from new.
Project
Templates
Templates are a powerful function that can save time and ensure
consistency by allowing users to create and use "templates"
for standard, repetitive "projects".
Templates include a header description and an"owner",
and an unlimited number of associated "tasks" each of
which can be assigned to a user and be due within a particular
time frame etc.
For example a law firm could utilise a template with all of the
tasks required for a property settlement, or an IT Service organisation
could have a template for a standard installation, etc.
Of course, "projects" and "tasks" created
from a template can be individually edited.
Contacts
- Maintain detailed "contact" records of customers,
suppliers, staff, whatever you want.
- Optionally link "Tasks" and "Projects" to
Contacts
- Maintain "Notes"
- Track "relationships" between Contacts, eg: A is a
customer of B, C is a subsidiary of D.
To-dos
- list view with "user" and "status"
filters and sortable column headers
- title
- category
- priority
- description
- assignee / owner
- status (to-do or done).
General
Administration functions including definition of field names,
pick lists, user "roles" and security,
i-Track.NET is currently available as a hosted solution for a
small setup fee and monthly instalments. There is no minimum
or set term.
The application is designed to be able to be configured by users
to suit specific requirements, plus it can be easily customised
by us if needed.
For more information on i-Track.Net please contact
us to discuss your requirements and to arrange a live web-demonstration.
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NEW
::
EMAIL ALERTS
Automatically email the user when a project or task is
created or edited and assigned to them.
KNOWLEDGEBASE
Flexible tree structure to maintain searchable knowledge
articles.
SEARCH
Universal search function to quickly find Projects, Tasks,
ToDos or Contacts.
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